Site Reliability Engineering (SRE) Foundation℠
Learn about DevOps to support organizational efforts in reducing costs while increasing agility, quality and customer service; leverage case studies, real-world success stories, and metrics to demonstrate business success in this foundation-level course to support digital transformation.
Details of the Training
The SRE (Site Reliability Engineering) Foundation℠ course is an introduction to the principles & practices that enable an organization to reliably and economically scale critical services. Introducing a site-reliability dimension requires organizational re-alignment, a new focus on engineering & automation, and the adoption of a range of new working paradigms.
The course highlights the evolution of SRE and its future direction, and equips participants withthe practices, methods, and tools to engage people across the organization involved in reliability and stability evidenced through the use of real-life scenarios and case stories. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as understanding, setting and tracking Service Level Objectives (SLO’s).
The course was developed by leveraging key SRE sources, engaging with thought-leaders in the SRE space and working with organizations embracing SRE to extract real-life best practices and has been designed to teach the keyprinciples & practices necessary for starting SRE adoption.
This course positions learners to successfully complete the SRE Foundation certification exam.
The learning objectives for the SRE Foundation course include a practical understanding of:
The history of SRE and its emergence at Google
The inter-relationship of SRE with DevOps and other popular frameworks
The underlying principles behind SRE
Service Level Objectives (SLO’s) and their user focus
Service Level Indicators (SLI’s) and the modern monitoring landscape
Error budgets and the associated error budget policies
Toil and its effect on an organization’s productivity
Some practical steps that can help to eliminate toil
Observability as something to indicate the health of a service
SRE tools, automation techniques and the importance of security
Anti-fragility, our approach to failure and failure testing
The organizational impact that introducing SRE brings
The target audience for the SRE Foundation course are professionals including:
Anyone starting or leading a move towards increased reliability
Anyone interested in modern IT leadership and organizational change approaches
IT Team Leaders
Site Reliability Engineers
Sixteen (16) hours of instructor-led training and exercise facilitation
Learner Manual (excellent post-class reference) including:
Value Added Resources
Participation in exercises and discussions designed to apply concepts
Access to additional sources of information and communities
An understanding and knowledge of common DevOps terminology and concepts and related work experience are recommended.
Successfully passing (65%) the 60-minute examination, consisting of 40 multiple-choice questions, leads tothe SRE (Site Reliability Engineering) Foundation certificate.
The certification is governed and maintained by the DevOps Institute.
Module 1: SRE Principles & Practices
What is Site Reliability Engineering?
SRE & DevOps: What is the Difference?
SRE Principles & Practices
Module 2: Service Level Objectives & Error Budgets
Service Level Objectives (SLO’s)
Error Budget Policies
Module 3: Reducing Toil
What is Toil?
Why is Toil Bad?
Doing Something About Toil
Module 4: Monitoring & Service Level Indicators
Service Level Indicators (SLI’s)
Module 5: SRE Tools & Automation
Hierarchy of Automation Types
Module 6: Anti-Fragility & Learning from Failure
Why Learn from Failure
Benefits of Anti-Fragility
Shifting the Organizational Balance
Module 7: Organizational Impact of SRE
Why Organizations Embrace SRE
Patterns for SRE Adoption
SRE & Scale
Module 8: SRE, Other Frameworks, The Future
SRE & Other Frameworks
Additional Sources of Information
Exam Requirements, Question Weighting, and Terminology List
Sample Exam Review